Carnival Cruise Lines has been calling guests that are booked on the Carnival Glory to inform them that a full month of cruises have been cancelled.
Carnival Cruise Line brand ambassador John Heald confirmed on his Facebook page that a number of sailings must be cancelled for Carnival Gloryin spring 2024, as the ship will be entering dry dock for maintenance and a complete upgrade.
The impacted sailings include departures in March and April 2024, giving impacted guests plenty of time to adjust their travel plans as they prefer.
“I do apologize for this of course and we will though be excited to have her back looking stunning inside and out after her dry dock is completed,” Heald said.
The cancelled cruises occur at a time when the Conquest-class vessel is planned to move homeports. Right now, Carnival Glory is homeported in New Orleans, offering mostly 7-night roundtrip Eastern and Western Caribbean itineraries, with a few different select voyages on her schedule.
After the dry dock, the ship will reposition to Port Canaveral, where she will offer 3- and 4-night cruises to The Bahamas, a great getaway option from central Florida. Each of those sailings will visit ports such as Nassau, Bimini, and Princess Cays, the cruise line’s private island destination, depending on the cruise length and departure date.
Carnival Cruise Line is reaching out to booked guests via email to inform them of the cancellations. Full refunds of guests’ cruise fares, as well as any pre-purchased items such as pre-paid gratuities, drink packages, specialty dining reservations, and shore tours are being automatically processed back to the original form of payment.
If guests choose to rebook on another comparable sailing, whether aboard Carnival Glory or any other ship in the Carnival fleet, guests’ cruise rate will be protected. The new reservation should be in a similar stateroom and the cruise length cannot be longer than the original (now cancelled) sailing.
Guests who do rebook for another Carnival cruise will also receive a $50 (USD) onboard credit per person, maximum of $100 per stateroom, as an added bonus for their new cruise.
Refunds will be processed after February 15, 2023, and may take up to three weeks to process through guests’ financial institutions. This gives impacted guests plenty of time to decide on their cruise travel plans, and make different vacation arrangements if preferred.
“We sincerely apologize for this change and thank you for understanding. We look forward to having you sail with us,” the email concludes.
